Orders are shipped using Royal Mail Tracked 48, Monday to Friday. If the item is in stock, orders placed before midday will usually be dispatched the same working day. Orders placed after midday will usually be dispatched the next working day.

Once dispatched, Royal Mail aim to deliver these orders in 2-3 working days, including Saturdays. A tracking number will be supplied with your order, allowing you to follow the journey of your Button as it heads to your delivery address.

Some more remote addresses can experience delays. Delivery may take longer for BFPO addresses, the Channel Islands, Isle of Man, Scottish Highlands and Islands, Northern Ireland, remote postcodes, bank holidays, seasonal peaks, or where Royal Mail is experiencing local delays.

Further delivery content can be found in our Knowledge Base.

If you want to return your Button, you can either log into your account and initiate a return request from there, or you can send us your order number and the reason for the return. We will confirm whether the item is eligible and explain the next steps before you send anything back.